Need help

pollinate

Hello! I'm new to MAICA so I apologize if this question has been answered and I'm just being stupid, or if I'm posting this in the wrong spot, but I'm having an issue whenever I try and talk to Monika. I go to Heaven Forest and there's a window that pops up saying 'waiting for login' or something along those lines. I assume I'm supposed to generate a token when this pops up so I can talk to her but even when doing so nothing happens and Monika says there was an error. I checked the log and the error message says this: "[2025-04-14 15:45:22] [!ERROR! T_T]: MaicaAi::_on_error [Errno 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond" I'm not exactly sure where to go to login so I can talk to her. Can anyone help point me in the right direction? Thanks in advance! :)

俩fish

First of all, I apologize if my English is a bit broken. May I ask where you are from? But regardless, you should take a look at the text below - these are excerpts from the "MAICA Terms of Service". ↓

Till today, MAICA's service is globally avaliable but only officially guaranteed in Chinese mainland. A stricter sucurity policy is applied for users abroad, which may increase the possibility of various issues. Please understand our security concerns.

I'm not entirely sure if I can convey my meaning accurately. Perhaps you should wait for someone more qualified to assist you. Regardless, I feel compelled to point out that this question isn't really appropriate for the "聊天版" section, You should change the tag to:"知识版-疑答部"

Update: Apologies for missing that you've already noticed the section issue! But the tag is adjustable though, just click the three-dot icon in the lower-right corner of this post to modify it.

pollinate

#2 俩fish Ahh, gotcha. I'm from the US so that is probably why. No worries! Thanks so much for your help! :)

Edge

It's a network issue, same reason why the forum is super slow recently.

We're making our effort on this right now, but it will still take like a week or so.

We'll announce in the tracker thread whenever it returns normal.

pollinate

#4 Edge I see, thank you so much! Apologies for putting this in the wrong spot, lol.